Overview
At Vantage Supply Partners LLC, we are committed to delivering quality products and a reliable shopping experience. This Return & Refund Policy explains the conditions under which returns, replacements, and refunds may be requested.
Return Policy
Customers may request a return within 7 days of receiving their order, provided the item meets the eligibility criteria.
To qualify for a return, items must be:
• Unused and in original condition
• Returned with original packaging
• Include all accessories, manuals, and components
Certain products may not be eligible for return due to hygiene, safety, or product-specific restrictions.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
To assist with verification, we may request photos or additional details.
Once confirmed, we may offer one of the following solutions:
• Product replacement
• Store credit
• Full or partial refund
Refund Policy
Refunds may be issued under the following conditions:
• Incorrect item received
• Item arrived damaged or defective
• Order could not be fulfilled or delivered
• Approved return after inspection
Approved refunds will be processed to the original payment method. Processing times may vary depending on your bank or payment provider.
Order Cancellations
Orders may be canceled only before they are processed or shipped. Once an order has been dispatched, cancellation requests may no longer be accepted.
Non-Returnable Items
Certain items are not eligible for return, including:
• Used or opened products
• Customized or special-order items
• Items returned without original packaging
• Products damaged due to misuse or improper handling
Contact Us
For any questions related to returns, refunds, or order issues, please contact us:
Vantage Supply Partners LLC
Email: purchasing@vantagesupplypartners.com
Phone: +1 (307) 220-9825
Address:
1021 E Lincolnway, Suite #10218
Cheyenne, WY 82001
United States